For years, enterprise shippers have outsourced their yard operations, including spotting and shuttling services, under the assumption that mediocre performance was simply part of the tradeoff. Over time, this has led to normalized inefficiencies: inconsistent execution, underutilized equipment, frequent safety incidents, and a persistent lack of accountability.

When problems arise, many providers either deflect responsibility or respond by adding more labor and equipment, driving up costs without addressing the root issues.

Across the industry, operational leaders consistently raise the same concerns about their existing yard service providers:

• Labor shortages and high turnover
• Unaccountable or underperforming vendors
• Rising costs with diminishing service quality
• Safety issues that go unresolved
• Little to no visibility into day-to-day operations
• No enterprise platform and network inconsistencies